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by OMWT OMWT | Aug 24, 2016
Stop By & See Us!
Main Location:
13658 Ten Mile Rd. South Lyon, MI 48178
Service Locations:
9932 Weber St. Brighton, MI 48116
Erie Rd. Temperance, MI 48182
M-F 8:30AM - 5:00PM
13658 Ten Mile Rd. South Lyon, MI 48178
Service Locations:
9932 Weber St. Brighton, MI 48116
Erie Rd. Temperance, MI 48182
M-F 8:30AM - 5:00PM
Call: 810-207-6575
Google Rating
3.8
Based on 88 reviews
State Soft Water
3.8
Deborah Fleming
16:39 02 Nov 21
Honest, dependable, knowledgeable. From the person that answers the phone to the person who puts the finishing touches on a repair, these people are OUTSTANDING! Their salt delivery person also does an EXCELLENT job. I would highly recommend them!
NICHOL HOPKINS
18:36 29 Oct 21
Thank you for the amazing service. This has been a great improvement for the company. Knowledgeable friendly staff inside offering help and scheduling appointments. You have been so helpful to me and my family on our water needs.
Vadim Kim
22:02 15 Oct 21
Live in South Lyon and had water softener go out on me on Wednesday - nightmare for this area. Called Country/State Soft, and they had someone here Thursday (Rob - came out and pretty much explained every line item in detail, what needs to change and what shouldn’t, tested my water intake and didn’t try to sell me anything I wouldn’t need). Unfortunately they were already booked for Friday install so i was on the schedule for Monday morning. But my water got so bad i called them Friday to see if they can move me up somehow. Tara answered and was very understanding (untreated water in SL can ruin your RO filters and appliances pretty quickly), long story short she was able to shift things around, called me in 30 mins and had a crew out here in less than an hour. Rob and Jason did the Installation, it was completed in about two hours and they were very thorough and clean.This type of customer support is very impressive, especially in this day and age.Not sure about Country before State Soft took them over but now the way this company is running business is news worthy!Keep up the good work! And thanks to everyone involved!
Heather A. Taylor
21:43 23 Sep 21
Rob came out to our new home in Blissfield where the well water had not been treated. As you can see from the photo the water was beyond rusty. Immediately after the hook up and flush of the system I filled a glass of water and that’s the second photo 😱 my review can’t say what those pictures can!!! Great customer service, INCREDIBLE results, and fair pricing! I highly recommend this company and will continue to do business with them for years to come!!
beverly walker
19:43 16 Sep 21
great team here when I need them thank you
Ron Yarbrough
14:54 13 Sep 21
State Soft Water/ Country Water installed a great water softening system at my home. They are honest and highly professional and would refer them to anyone.
Joel French-santure
16:43 26 Jul 21
Emily Sinacola
11:08 27 May 21
State soft water did a amazing job in our new construction home. Ryan went above and beyond our expectations. We will be recommending him to all our friends and family!
Fred Bishop
21:53 24 May 21
At times my water softener was making a loud banging noise. I am 75 yrs old and know nothing about softeners. I called State Soft Water and they set up a appointment. They came on time. The tech examined my softener, double checked everything and reset some things. The problem wasn't in my softener but in the water pressure from the city. The tech could of very well said I needed a new softener and I wouldn't of known the difference. Very satisfied for what I was charged. Highly recommend them.
Kevin Hearn
21:28 07 May 21
Very friendly staff. They were prompt on service and appointments. The workmanship was excellent. I would recommend these folks if you’re looking for a new water treatment system.
Katie Emerson
14:57 03 May 21
State Soft Water fixed my stinky water. They took the time to test the water from multiple spots, found the issue, and fixed it that week at a reasonable price. Highly recommend!!!
S Richards
10:22 26 Apr 21
My wife and I purchased a house in Livingston County in 2020. We are expatriates currently living 10,000 miles away in Australia. We had new tenants move into the home in February this year and they reported a foul odor in the water, along with rust stains. We had no idea who to call, and importantly, who we could trust; but found State Soft Water on Google and were impressed with their many glowing reviews (including the fact they were local). I first spoke with Erica who was great to work with, who then put me onto Ryan. He was amazing. He went above and beyond with every aspect of the service. He was punctual, extremely respectful, polite, patient, very knowledgeable and always professional.After he fitted an iron filter which resolved the water issues, we (not long after) again contracted Ryan and SSW to fit a new water heater (and reverse osmosis fresh water system) as the existing Bradford White water heater was 23 years old and we weren't sure how much longer it would last? Ryan sourced the particular heater we wanted (Bradford White 75 gal power vent) and even passed on a saving to us he was able to negotiate with the supplier, despite the heater practically being sold out everywhere locally. It was installed with no issues, and they even identified an installation issue caused when the home was built in the 90's (but no other contractor who worked on the home before SSW were able to notice).Ryan and the team at SSW are very 'old school' trustworthy. They do absolutely everything they promise they will do and are great communicators. My wife and I are very thankful that SSW took charge, managing the process for us given the complexity of our distance issue; and were able to resolve all our water issues on time and to budget. We have every confidence in recommending this family business.We give them a very well earned 5 stars!
Vicki Mogle
15:53 24 Apr 21
We have been customers of Country Water for nearly 10 years. We are very happy with our equipment, fast and friendly service and value. Would highly recommend!
Laura Durand
15:51 22 Apr 21
Thank you for taking care of my invoice!
Thomas Jakubczak
14:33 18 Apr 21
So after 20 years of using the same system I noticed a change in the water quality. Being a licensed builder and renovator I started the vetting process and talked to 10 different companies. Eric, the company owner and was the only one who tested the water quality at the faucet, not the well. I knew what the water quality was at the well but more important, what was the quality in my house. We devised a plan and executed it flawlessly. Of noted importance, Jason the installer was awesome. He came clean, polite and well represented the company. When he was done and walking out the door I went downstairs to give a final inspection. I couldn't even tell there was work that was performed there. Nice job! I highly recommend them. I read other poor reviews and really wonder what the customer's real issues were??
Allen Enders
20:19 10 Feb 21
We put a water softener and reverse osmosis system into our brand new home by State Soft Water and we have been extremely happy. The president, Ryan Sommer, was very professional, personable, knowledgeable and just a great all around guy to work with. We would recommend this company to others.
Douglas Drew
20:26 16 Jan 21
Tim Shafer
17:50 13 Dec 20
Competitive price, courteous and punctual service. Highly recommended.
John Nicholas
02:07 10 Dec 20
Very pleased with their service
Matthew Mackenzie
18:37 09 Dec 20
We have used State Soft Water in three homes in the Brighton area. Ryan was friendly, professional, and dedicated to providing us with the best options for our current home. Pricing was fair, installation was quick. We are very happy and highly recommend them!
Toledo Cherokee-LeMay
21:20 14 Nov 20
State Soft Water came to my newly built home to test my water and provide options for water treatment. The owner Ryan was very knowledgeable, personable and honest. Within a few days we had better water for the home including Reverse Osmosis for drinking water. From the installer to the front office personal, this is the best family owned company I have ever done business with! Highly Recommend.
Harmon Zylstra
19:58 05 Nov 20
Top notch company. From the education to the installation, the State Soft Water team really cares and is interested in the customer. Thank you for providing excellent water for my family!
Leslie LeSage
16:18 22 Oct 20
We recently bought a house with an ANCIENT softening system. Upon recommendation of my brother/neighbor, we contacted State Soft to come out for a free evaluation. Ryan came out and did a thorough evaluation and gave us very reasonable quotes for both renting and purchasing. We didn't even call another company for comparison after his visit! Install happened just a couple of days later & Rob did a great job-removed and hauled away the old system, explained the new system in detail and was polite and engaging. We couldn't be happier with the new system, we've noticed a dramatic change (for the better) already and it's only been a couple weeks. Also, can't beat salt delivered and stacked for $3 bucks! Highly recommend this company! Thank you, Leslie & Albert
Brian Atkinson
15:42 14 Oct 20
Our water softener was about 20 years old and had quit working. Ryan came out and we decided to purchase a new softener through them. We also had them install a water heater at the same time. Both installs went as planned at the same time. It's great to have soft water again. I would recommend and use these guys again.
Adam Innes
20:55 24 Sep 20
The only reason I take a star away from this place is because the close 10 minutes early
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Contact
Call Today: (810) 207-6575
8:30am – 5:00pm M-F
Serving Southeast Michigan & Northwest Ohio including the following counties:
Livingston, Washtenaw, Monroe, Lucas, & Wayne
And in the following cities:
South Lyon, Ann Arbor, Brighton, Canton, Carleton, Cochoctah, Dundee, Erie, Fowlerville, Gregory, Hamburg, Hartland, Howell, Ida, Lakeland, Lambertville, LaSalle, Livonia, Luna Pier, Maybe, Milan, Monre, Monroe, Northville, Ottawa Lake, Petersburg, Pinckney, Plymouth, Raisinville, Saline, Samaria, South Rockwood, Sylvania, Temperance, Toledo, Whitmore Lake, Whittaker, Willis, & Ypsilanti
Locations
Visit Us at Our Convenient Location:
Main Location:
13658 Ten Mile Rd.
South Lyon, MI 48178
Service Location:
9932 Weber St.
Brighton, MI 48116
Service Location:
Erie Rd.
Temperance, MI 48182