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Local Reviews
gblack7205
1720629388
We have been getting salt from State for quite a while. From the appointment setting to delivery, the operation is top notch and consist. Ryan delivers and does a great job. He confirms the order of the different types of salt going into the bin.... He stacks any extra bags in order. Great stuff. He's considerate and friendly.read more
Nicolette Groszek
1719349375
Tried to charge me to come out to do a water test when they advertised free water testing. Have an older system that came with the house wanted to have water quality checked because the iron remover isn’t working properly and wanted to know our... options.Editing to add I spoke with Erica this evening she was very nice and apologized the person I spoke with was new they will be coming out tomorrow and will update again then.Second update: Ryan came out today to test everything was very knowledgeable and gave us some options to think about seems our older equipment aren’t doing what they should. Changed rating to 5 they really have great customer service.read more
Theresa Kuzniar
1714676763
Office appointment person called Nancy explained all the details of my service visit including possible prices for part replacements,She was excellent with this 90 yr. old, as was Jeff the Tech who did the work!
Eric Hoogendoorn
1714666303
Wonderful service, communication, and timeliness. Would recommend to anyone.
Roger Colosimo
1714411476
State Soft Water always delivers on price and good service. Kind and friendly people. Ask questions, get answers. Nice family to work with.
Louis Sommer
1707486065
Best water system state of the art affordable and healthy my family loves our water and great knowledgeable staff highly recommend
Jeff Sattler
1698684359
State of the art water softening equipment. Excellent customer service. Fast installation. Excellent pricing. 10 out if 10 would recommend.
Emma Rudock
1684418624
Fast and knowledgeable service. They were able to answer questions and worked with us to understand our new system. Highly recommend.
Megan Hubans
1682980134
Getting State Soft Water ended up being one of the best decisions I’ve made. The team was extremely knowledgeable and friendly and the water is amazing to drink, but also nice on the skin and hair. I highly recommend this company, it will change... your life!read more
Jason Mango
1665063879
Ryan came out the same day I called, gave us a quote, and he installed it 2 days later. The estimate and install together was quicker than the others guys, and cheaper. Thanks state soft.
BeverlyW
1664989261
We have recently retuned to State Soft Water and are extremely satisfied with the service we are getting. We hope to remain with them for a very long time !!!!
Jerry Christine
1661363817
Jason just installed our new water softener system! Very professional, knowledgeable and courteous! Extremely satisfied.
Pauline Schieb
1660527489
Great experience so far. Went above and beyond to be sure our needs were met. Great reaponse time to all questions or needs!
Alyssa Nieman
1648815185
This is our first home with well water and Ryan has walked us through everything we need to know from install to operation. Delivery of salt is always within a week of ordering which is great as we tend to wait until the last minute to order. ... Highly recommend this company!read more
Pam Viers
1648740679
Very professional. They come when promised or before. They do call first and ask if that will work. Equipment works like it should. Ryan, you're the best.
Pamela C
1645113576
Lydell was wonderful. He was kind, efficient and helpful. He delivered my order and navigated my messy basement to stack the bags for me. He did it all with a smile. He is amazing. As a small business owner, I know a gem of an employee when I... encounter one, and he is a gem. Take good care of him. In an environment when good employees are hard to find, State Soft does not want to lose him!read more
Rosalie Dean
1644259248
Lydell deliver our salt and filters today for the first time. He was very efficient and polite. Will certainly request him in the future.
Emily Haddad
1630620186
We just moved into our new house and it's our first time having well water. Ryan came over, checked out the softener, tested the water, and explained everything that we need to know! Very knowledgeable and helpful!
Brianna Seymour
1629407966
Ryan was extremely helpful, professional, and nice when helping us with our water systems. I 110% recommend this company to work with. Great customer service and competitive prices. I'm so happy with this company and working with Ryan.
Lisa Sancrant
1628008837
Fast, professional, and knowledgeable! We really appreciate the time Ryan spent with us to answer all of our questions and teach us about our new water system. Overall great experience with using State Soft Water in our newly built home. I will... definitely refer anyone looking for quality water to State Soft Water!read more
Casey Decker
1616031695
Knowledgeable and reliable staff, prompt service, and high quality systems are a few of the things you can expect when working with State Soft Water of Michigan! We are repeat customers simply because they have continued to earn our business. They... are the only referral I will give to family and friends! Thanks again State Soft Water of Michigan, we are proud to support local!read more
Shellie Thompson
1607704650
Very friendly and professional. Very knowledgeable about their softning systems and how they work wth other components in your home. Highly recommend!!!Shellie Booker
R W
1607449246
We purchased a water softener system and a reverse osmosis drinking tap system; installation was scheduled easily, the work was done with no interruption to our household, and the bill did not exceed the estimate.5 stars:-work done... efficiently-work areas kept tidy-left area clean when done-stayed on estimated cost-provided clear information on use and maintenance of equipmentread more
Anna Davidson
1605810047
We are very happy that we decided to use State Soft Water for our water softener in our new home. Fast installation, answered all our questions - overall great service.
Harmon Zylstra
1604605707
Top notch company. From the education to the installation, the State Soft Water team really cares and is interested in the customer. Thank you for providing excellent water for my family!